I previously installed the wizdom.ai Microsoft Word plugin by Colwiz on my MacBook and the issues seem to have started around that time and I suspect this app may be the cause of the issue (but I am in medicine and definitely not an IT person). and have not been able to fix this issue. I have attempted restarting, re-installing Mendeley, etc. The error message "Mendeley Word Plugin Problem: Bad file name or number ( 52) in MendeleyPlugin" frequently pops up now however, there are no useful solutions to my issue on the Mendeley support page. I just purchased a new MacBook Air however, this issue still exists. I previously used the Mendeley desktop app and Word Plugin for all of my research/referencing needs without issues however, I have recently been completely unable to insert citations in word documents.
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